Each pieces of AMI MASAMITSU jewelry is made to order. Since the production period varies from product to product, please refer to the notes of time to delivery on each product page. While we will try to deliver all orders within the stated period, the actual time to deliver your order might be longer or shorter depending on the production capabilities and other conditions.
AMI MASAMITSU is not responsible for any customs duties, taxes or other charges that may be assessed on international shipments.
Since all the AMI MASAMITSU jewelry is handcrafted-to-order, all sales are final. No returns or exchanges can be accepted. Please do not hesitate to contact us at firstname.lastname@example.org if you have any inquiries regarding the products before purchase. In the event you receive a damaged or defective product, we require you to contact us at email@example.com within 3 days of receiving the item and include your name, proof of purchase, a description of the issue, and photos of the item. AMI MASAMITSU reserve the right to deny any request for return, exchange, or repair.